Do you ship worldwide?
PayPal is displaying a different amount. What's going on?
Our store currency is in Australian Dollars (AUD) so if you use PayPal it will automatically display your cart total in AUD.
I have received one item of two that I have ordered...where is my other?
Many items will ship separately, rest assured your purchases are on their way. The will arrive in separate parcels.
How long will it take?
12-14 working days for delivery outside Australia is the average. Shipping times will vary between 7-25 days. Currently shipping times to Germany and Brazil are 25+ days. If you'd like express delivery please contact firstname.lastname@example.org before purchasing.
I need it sooner. Can you send my order express?
Yes, please email email@example.com
Is shipping discreet?
Yes, we don't write our business name on parcels and items of an adult nature will always be marked down as a toy or similar in the customs declaration.
Can I track my purchase?
For express shipping we can provide accurate details however to give you the best possible prices for our free worldwide shipping tracking details are not available. For our free shipping we are not updated regularly by local postage providers until the item has been marked as delivered.
What name will show up as on my statement?
When will you have new stock of a sold out item?
Send an email to firstname.lastname@example.org and we'll keep you in the loop :)
All other inquiries please email: email@example.com